Zomato Launches New Order Scheduling Feature: What You Need to Know

Zomato, one of India’s most popular food delivery platforms, continues to innovate to retain its leadership position in the competitive food-tech space. The company has introduced a new Order Scheduling feature, designed to add convenience and flexibility for users.

This feature allows customers to plan their food deliveries in advance, ensuring they can align their meals with busy schedules or special occasions. Initially tested in select cities for orders exceeding ₹1,000, the feature has now been rolled out to a broader audience across 30 cities, including Delhi, Mumbai, Pune, Bangalore, Raipur, and Ahmedabad.

What is Zomato’s Order Scheduling Feature?

As the name implies, the Order Scheduling feature enables users to pre-schedule their food deliveries for a later date. Users can plan meals at least two days in advance, offering a new level of convenience. With over 35,000 partner restaurants already onboard, the feature provides flexibility to manage busy lifestyles or special events.

Zomato emphasizes that this feature ensures timely delivery by notifying restaurants in advance about scheduled orders. It is especially valuable for those who want to avoid last-minute hassles during peak hours or special celebrations.

How to Use Zomato’s Order Scheduling Feature?

Zomato has made the process of scheduling an order user-friendly. Here’s how it works:

1. Open the Zomato App: Navigate to the "Schedule" section under the "All Restaurants" tab in the Delivery menu.

2. Choose Delivery Time and Date: Select your preferred delivery time and date from the available options.

3. Browse Restaurants: Zomato will display restaurants that can fulfill your order on the selected date.

4. Add to Cart and Confirm: Pick your desired items, add them to the cart, and confirm the schedule. A notification will confirm your order.

5. Cancel if Needed: Users can cancel their scheduled orders up to three hours before the selected delivery time.

Zomato also works closely with restaurants to ensure punctual deliveries by prioritizing those that consistently adhere to kitchen preparation times.

Where Is the Feature Available?

The Order Scheduling feature is currently operational in 30 cities, with major locations like:

• Delhi

• Mumbai

• Pune

• Bangalore

• Raipur

• Ahmedabad

This wide rollout reflects Zomato’s commitment to expanding its service offerings across India.

Why the Order Scheduling Feature is a Game-Changer

The Order Scheduling feature brings numerous advantages:

• Convenience for Busy Schedules: Ideal for professionals or families juggling packed calendars.

• Perfect for Special Occasions: Ensures timely deliveries during birthdays, anniversaries, or office events.

• Flexibility in Meal Planning: Allows users to align food deliveries with their schedules without last-minute stress.

• Restaurant Collaboration: By notifying partner restaurants ahead of time, Zomato aims to enhance the overall delivery experience.

Zomato states, “This feature brings in a lot more functionality and flexibility, especially for those who manage busy schedules or are planning for special occasions.”

Looking Ahead: User Feedback Will Shape the Future

While the Order Scheduling feature has generated excitement, its success will depend on user adoption and feedback. Zomato’s collaboration with its restaurant partners to ensure punctual deliveries is a step in the right direction. However, the real test of this service will be its performance during peak hours and special days when delivery demand surges.

As more users try this feature, Zomato will likely fine-tune it based on customer reviews, ensuring it becomes an indispensable tool for meal planning.

Conclusion: Simplify Your Life with Zomato’s Order Scheduling

Zomato’s latest Order Scheduling feature underscores its commitment to improving user convenience and redefining food delivery standards in India. With the ability to plan deliveries up to two days in advance, the feature is set to resonate with users who value flexibility and punctuality.

Whether you’re organizing a family dinner, celebrating a special occasion, or simply looking to streamline your meals during a busy week, Zomato’s new feature offers a reliable solution. As the service expands and evolves, it has the potential to become a cornerstone of the food delivery experience in India.