Zomato Introduces Comprehensive Restaurant Services Hub for All Indian Cities

Zomato, the popular Indian food delivery platform, is expanding its reach beyond online ordering with the nationwide launch of its "Restaurant Services Hub." This initiative aims to streamline restaurant operations by providing a centralized platform for various services, catering to both existing Zomato restaurant partners and independent establishments across India.

What is the Zomato Restaurant Services Hub?

The Restaurant Services Hub acts as a one-stop shop for restaurants, offering a range of solutions to support their business needs. These solutions encompass various aspects of restaurant management, from staffing and licensing to marketing and hygiene audits.

Key Services Offered by the Restaurant Services Hub

• Staffing Solutions: Zomato offers restaurants access to a vast talent pool through its network of vendors. Restaurants can choose between:

  • Browsing Over 1 Crore Resumes: The platform provides access to a database of over 1 crore (10 million) resumes of qualified personnel, including chefs, restaurant managers, and administrative staff.

  • Complete Hiring Outsource Option: For restaurants seeking a more hands-off approach, Zomato offers complete outsourcing of the hiring process. This includes pre-screening candidates, facilitating final selection, and providing a guarantee period for new hires with assured replacements if necessary.

• Licensing and Regulatory Support: The Hub assists restaurants with obtaining essential licenses and registrations, including:

  • FSSAI Registration and Renewal: Zomato streamlines the process of obtaining or renewing a Food Safety and Standards Authority of India (FSSAI) registration, a crucial requirement for operating a restaurant in India.

  • GST Registration: The Hub can facilitate Goods and Services Tax (GST) registration for restaurants, ensuring compliance with India's tax regulations.

  • Trademark Registration: Zomato can also assist restaurants in registering their trademarks, protecting their brand identity.

Future Services: Zomato plans to further expand the Restaurant Services Hub by offering additional services like point-of-sale (POS) integrations and hygiene audits, creating a comprehensive ecosystem for restaurant management.

How to Access the Restaurant Services Hub

Restaurants can access the Zomato Restaurant Services Hub through either the Zomato Dining App or the Restaurant Partner App. Within the app, users can navigate to the dedicated "Restaurant Services Hub" section, where they can browse available services, compare vendor options, request quotes, and finalize service selections.

Benefits for Restaurants

The Restaurant Services Hub offers several advantages for restaurants in India:

• Simplified Operations: By providing a centralized platform for various services, the Hub streamlines restaurant operations, allowing owners to focus on core business activities.

• Reduced Costs: The Hub potentially helps restaurants save time and money by offering access to a network of pre-vetted vendors and by streamlining service procurement.

• Improved Efficiency: Outsourcing non-core functions like hiring and licensing can free up valuable resources for restaurants, allowing them to operate more efficiently.

Overall, the Zomato Restaurant Services Hub represents a significant step towards simplifying restaurant management in India. By providing a one-stop shop for various services, Zomato empowers restaurants to focus on delivering exceptional dining experiences to their customers.