Uber Driver Will Get To See Destination Before Trip

In an effort to reduce trip cancellations after booking, Uber recently announced that its drivers would be able to see the passenger's ultimate destination before accepting the ride. The action was taken in response to comments the ride-hailing service got from its National Driver Advisory Council, which was established in March 2022 to promote two-way communication between Uber and drivers in six metro cities to solve important concerns.

Drivers on the Uber platform across India will now be able to see the trip destination before they decide to take the journey, according to a statement from Uber. This will increase transparency and reduce irritation for both users and drivers.

The business said that it had conducted a trial project on the subject in May that had resulted in encouraging reductions in trip cancellations. "The trip acceptance threshold has been eliminated by Uber, and the unconditional feature has been made available in all cities. Uber will continue to track driver and passenger input and, if necessary, make modifications "ride-hailing company stated.

Uber has now implemented an OTP-based login that will assist drivers in logging in to its platform, thus enhancing the simplicity of doing business there.

Uber also recognised typical problems encountered by drivers and offered remedies based on the conversation at the second meeting of its driver advisory group.

In order to contact for assistance when necessary, Uber Auto and Moto drivers will now have a Home phone option added to their Uber app. According to the statement, Uber will now send push notifications to passengers informing them of waiting charges when they book a trip in response to feedback from Moto drivers concerning customers' lack of understanding of waiting charges.