British Telecom will Hire 1,800 People to Boost its In-House Digital Talent

British Telecom (BT) announced plans to hire 1,800 people in India by April 2024 in order to increase its in-house digital expertise and workforce from 3,500 to 6,500, including 1,000 new employees in the UK.

Employees in India will work in roles ranging from product management to software engineering, cloud, design, data, artificial intelligence, machine learning, and agile delivery.

“Digital was founded to accelerate BT’s transformation, innovation, and return to growth. To succeed, we need to bring in and upskill the top digital talent,” said Harmeen Mehta, chief digital and innovation officer at BT. “Our efforts will boost the tech communities in the UK and India along the way.”

The incremental costs associated with these hiring plans are offset by a reduction in reliance on subcontracted labour, so BT's FY23 financial outlook remains unchanged.

“We’re transforming the way BT engages with talent as we add to the type of people we want in the heart of this new business unit,” said Mark Murphy, director of HR, Digital. “New arrivals will be immediately contributing to the progressive, collaborative, transformative ‘Digital Way’ of our functioning,” he said.