Basis Technologies And Tech Mahindra Partner To Accelerate Delivery Of Smart Utility Solutions

In order to speed up the delivery of smart utility solutions across Europe and the United States US, Basis Technologies, a leading provider of SAP change and test automation software, today announced a strategic partnership with Tech Mahindra. Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. Through the cooperation, energy and utility companies will be able to use BDEx, a best-of-breed SAP platform that incorporates intelligent billing and revenue management software, to realize considerable operational savings and increased billing accuracy.

The conventional transaction processing functions for utility companies will be transformed as a result of this agreement due to Basis Technologies' platform-based solution and Tech Mahindra's managed process delivery expertise. Through its customer-centric services, dynamic task distribution, Corporate Process Exception Management (BPEM) closure control, and smart one office capacity, the strategic collaboration will concentrate on dramatically optimizing business processes and operations. By creating digital capacity for utility organisations at a lower ownership cost, it will proactively minimize Meter-to-Cash (M2C) errors and increase back-office capacity.

The power and utility industry is now being led by digitalization and is defined by prosumers who expect a superlative “anywhere-anytime” service experience wrapped in intuitive self-service and communication tools. To address this, we believe that managing exceptions continue to remain critical in utility business process operation. Our partnership with Basis Technologies will empower the utility customers with a smart, intelligent, and platform-led back office solution that is essential for successful digital transformation and to gain market share.” stated Birendra Sen, Business Head - Business Process Services, Tech Mahindra.