Zoom Secures Pan-India Telecom License to Provide Telephone Services to Enterprise Customers

Zoom Video Communications (ZVC), the US-based web conference company, has obtained a pan-India telecom license from the Department of Telecommunications (DoT), which will allow it to offer telephone services to enterprise customers. With this license, Zoom will be able to offer its cloud-based private branch exchange (PBX) service, Zoom Phone, to multinational corporations (MNCs) and businesses in India.

PBX Service to Help Indian Businesses and MNCs Support Flexible Work Environments

Zoom's new license will enable Indian businesses and MNCs to better support flexible work environments, foster greater collaboration among employees, and enhance the customer experience. Sameer Raje, General Manager and Head, India and SAARC Region, ZVC, said, "This important milestone underscores our continued focus in India, a strategic growth market for Zoom, and our commitment to bringing new and innovative collaboration solutions to India users."

The Zoom Phone service has seen remarkable growth, with more than 5.5 million seats in the fourth quarter of fiscal year 2023, representing more than 100% YoY growth globally. Zoom partners with international telecommunication providers and offers phone numbers and calling plans in 47 countries and territories bundled with cloud PBX service.

About Zoom

Zoom Video Communications, Inc. is a leading provider of video conferencing, online meetings, and webinars. Founded in 2011 by Eric Yuan, the company has quickly risen to prominence as one of the go-to solutions for remote collaboration, especially during the COVID-19 pandemic.

Zoom's software platform enables users to conduct virtual meetings, webinars, and conference calls from any location with an internet connection. The company offers a range of features, including video and audio conferencing, screen sharing, recording, and more. With a focus on simplicity and ease of use, Zoom has become a popular choice for both individuals and businesses around the world.

In addition to its core video conferencing software, Zoom has also developed a range of other products and services. These include Zoom Phone, a cloud-based phone system for businesses; Zoom Rooms, which enables users to set up virtual meeting rooms; and Zoom Video Webinars, which allows businesses to host live webinars and events.

Zoom has also been expanding its reach in the telecommunications industry, as evidenced by its recent acquisition of Five9, a leading provider of cloud contact center software. The company's new telecom license in India further underscores its commitment to expanding its services and offerings to businesses around the world.

With a user-friendly platform, robust feature set, and a commitment to innovation and growth, Zoom is well positioned to continue its dominance in the video conferencing and remote collaboration space for years to come.

News Conclusion:

Zoom has received a pan-India telecom license that will allow it to offer telephone services in addition to its existing video conferencing service to enterprise customers. With this license, Zoom will be able to offer its cloud-based private branch exchange (PBX) service 'Zoom Phone' to multinational corporations and businesses operating in India. The move is expected to provide greater flexibility and collaboration among employees and elevate the customer experience for businesses in India.

Important News Tags and Headlines for Readers

Zoom secures pan-India telecom license for telephone services

Zoom Phone to offer cloud-based PBX service to MNCs and businesses in India