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News In Brief Industry Best Practices

BSNL Introduces National Wi-Fi Roaming Service Across India

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BSNL Introduces National Wi-Fi Roaming Service Across India
12 Nov 2024
5 min read

News Synopsis

Bharat Sanchar Nigam Limited (BSNL) has launched a National Wi-Fi Roaming Service for its FTTH (fiber-to-the-home) customers, allowing them to stay connected to BSNL’s networks across India. This service aims to enhance internet accessibility and convenience, especially for users who frequently move between locations. The new service positions BSNL as the first PAN-India FTTH provider offering national Wi-Fi roaming, a feature not currently offered by private telecom operators such as Jio and Airtel.

Who Can Access BSNL’s Wi-Fi Roaming?

BSNL’s new Wi-Fi roaming service is exclusively available to BSNL FTTH customers. Through this feature, subscribers can enjoy uninterrupted high-speed internet even in locations beyond their usual residence. Whether in urban or rural areas, if a BSNL Wi-Fi hotspot is present, FTTH customers can securely connect to it without needing a mobile data connection, making the most of their FTTH subscription on the go.

How to Register for BSNL’s National Wi-Fi Roaming Service

BSNL has made the registration process for Wi-Fi roaming straightforward and user-friendly. FTTH customers interested in using this service need to visit BSNL's official website, accessible at https://portal.bsnl.in/ftth/wifiroaming. Here, users will need to enter their FTTH connection number along with their registered mobile number to complete the verification process. Once registered, customers can seamlessly connect to BSNL’s Wi-Fi network at any available hotspot nationwide.

Why BSNL’s Wi-Fi Roaming is Unique

While many private telecom companies encourage users to switch to mobile data when they leave home, BSNL’s approach with Wi-Fi roaming aims to maximize the utility of its FTTH services outside the home environment. For BSNL, this strategy also aligns with its current telecom infrastructure, as the company is still expanding its 4G services across India, with a complete rollout expected by mid-2025. This innovative feature may appeal to customers who prioritize uninterrupted high-speed connectivity without relying solely on mobile data.

Secure and Convenient Wi-Fi Access

BSNL emphasizes that its national Wi-Fi roaming service is designed with a secure login process, ensuring user data privacy and protection. Once registered, FTTH users can access BSNL Wi-Fi hotspots without the hassle of re-entering credentials, offering a convenient, secure experience across different locations. The company’s initiative reflects its commitment to revamping its brand image by providing innovative solutions and prioritizing the needs of its diverse customer base, whether in urban centers or rural areas.

BSNL’s Growing Role in India’s Internet Service Market

BSNL Bharat Fiber is the third-largest Internet Service Provider (ISP) in India, following market leaders Reliance Jio and Airtel. By rolling out the first national Wi-Fi roaming service for FTTH customers, BSNL is strengthening its competitive stance and enhancing its service portfolio. This initiative is part of a larger push by BSNL to modernize its offerings, appealing to a broader demographic that values mobility and high-speed connectivity.

Looking Ahead: BSNL’s Vision and Service Expansion

BSNL’s rollout of national Wi-Fi roaming is part of its broader vision to expand digital connectivity throughout India. As BSNL completes its 4G network by mid-2025, this Wi-Fi roaming service will continue to serve as a value-added feature for FTTH users, supporting BSNL’s goal of bridging the digital divide between urban and rural areas. The company’s approach is particularly beneficial for rural customers who may have limited mobile data options but can now access high-speed internet via BSNL’s widespread Wi-Fi hotspots. Through these efforts, BSNL is not only enhancing its service quality but also building customer loyalty and redefining its role in India’s competitive telecom industry.

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