WhatsApp Blocks Over 9.7 Million Indian Accounts to Curb Scams and Enhance User Safety

WhatsApp has taken strict action against fraudulent activities on its platform, banning over 97 lakh Indian accounts in February 2025. The Meta-owned company implemented this measure to prevent scams, fraud, and misuse, ensuring a safer user experience in India. This action aligns with WhatsApp's commitment to maintaining platform integrity and adhering to India’s IT Rules 2021.

Proactive Measures Taken by WhatsApp

According to WhatsApp’s latest Monthly Safety Report, a total of 9,967,000 Indian accounts were banned for violating the platform's policies. Notably, 14 lakh accounts were proactively banned before receiving any user reports. This indicates WhatsApp’s advanced detection systems that identify and take action against suspicious accounts before users even report them.

IT Rules 2021 and Compliance Efforts

The Indian government’s IT Rules 2021 mandate that digital platforms like WhatsApp must address user grievances and implement preventive measures against illegal activities. WhatsApp received 17,649 user complaints in February 2025 and took action against 427 accounts in response. Additionally, the company complied with two directives from India’s Grievance Appellate Committee during the same period.

Previous Account Bans by WhatsApp

WhatsApp has consistently taken action against fraudulent accounts. In January 2025, over 99 lakh Indian accounts were banned for violating platform policies. A similar number of accounts were restricted in February, highlighting the persistent issue of scam activities, spam, and policy violations in India.

Given that India has over 500 million WhatsApp users, it remains a critical market for the platform. To ensure user safety, WhatsApp continues to enhance its security features and monitor suspicious activities such as:

• Mass messaging or spam

• Unauthorized automated activity

• Repeated policy violations

WhatsApp’s Commitment to User Safety

A WhatsApp spokesperson emphasized the company’s investments in artificial intelligence, advanced technology, and expert analysis to protect users from potential threats.

“In accordance with the IT Rules 2021, our latest published report outlines user complaints received, actions taken, and WhatsApp’s proactive approach to preventing abuse, including accounts that were proactively banned before any user reports were received.”

How to Keep Your WhatsApp Account Safe

While WhatsApp actively monitors and bans fraudulent accounts, users are encouraged to follow best practices to avoid unintentional bans and secure their accounts. Below are some essential precautions:

1. Respect Group Participation Rules

• Always seek permission before adding someone to a WhatsApp group.

• If someone leaves a group, do not re-add them unless they request it.

• Avoid sending messages to people who have asked you to stop, as they can report your account, leading to potential bans.

2. Avoid Spam and Unauthorized Activities

• Do not send bulk messages or use unauthorized modifications of WhatsApp, as this violates the platform’s policies.

• WhatsApp has automated detection systems that flag such activities, which may result in immediate account bans.

3. Be Cautious with Forwarded Messages

• Forward messages only from verified sources.

• WhatsApp has imposed limits on message forwarding to reduce misinformation and prevent spam.

• The platform tracks how users interact with forwarded messages, so excessive forwarding may trigger a ban.

4. Responsible Use of Broadcast Lists

• Messages sent via broadcast lists are only delivered to users who have saved your number.

• Excessive use of broadcast lists can result in reports from recipients, leading to potential restrictions on your account.

5. Adhere to WhatsApp’s Rules and Policies

• Refrain from sharing false information, harassment, or engaging in illegal activities.

• Violating these rules may result in a permanent account ban.

Conclusion

WhatsApp’s move to ban over 97 lakh Indian accounts in February 2025 highlights the platform’s dedication to user security. By actively monitoring and taking action against fraudulent activities, the company aims to make WhatsApp a safer communication tool for millions of users in India. Following best practices and staying compliant with WhatsApp’s policies can help users avoid unnecessary account bans and enjoy a secure messaging experience.