Policybazaar Introduces Complimentary Roadside Assistance Cover for Car and Bike Owners

Policybazaar, one of India’s leading insurance aggregators, has introduced a complimentary Roadside Assistance Cover (RSA) for customers purchasing select car and two-wheeler insurance plans. This move aims to enhance customer convenience by providing emergency roadside assistance without any additional charges.

Previously, nearly 50-60% of buyers had to pay extra for RSA services, but with this latest initiative, essential roadside support is now included automatically.

What is Roadside Assistance (RSA)?

Roadside Assistance is a 24/7 emergency support service designed to assist vehicle owners in case of unexpected breakdowns. Whether it's a dead battery, a flat tyre, or running out of fuel, RSA ensures that help is just a phone call away.

Free RSA Coverage Available With These Insurance Providers

Policybazaar has partnered with leading insurance companies to offer free RSA on select car and two-wheeler insurance plans:

Car Insurance Providers Offering Free RSA

• Oriental Insurance

• Reliance General Insurance

• ICICI Lombard

• Bajaj Allianz

• Digit Insurance

Two-Wheeler Insurance Providers Offering Free RSA

• Oriental Insurance

• Digit Insurance

• Bajaj Allianz

Key Features of the Roadside Assistance Cover

Policybazaar’s free RSA service provides comprehensive support, ensuring peace of mind for vehicle owners. The key benefits include:

• 24/7 Toll-Free Assistance – Immediate support available anytime, anywhere.

• Breakdown Assistance Over the Phone – Expert guidance for minor issues.

• Battery Jump-Start – Assistance for dead batteries to get you back on the road.

• Flat Tyre Assistance – On-the-spot tyre replacement or repair.

• Fuel Delivery – Emergency fuel supply of up to five litres.

• Locked or Lost Key Assistance – Help with unlocking the vehicle or arranging spare keys.

• Taxi Arrangement – Coordination of a taxi service in case of major breakdowns.

• Towing Coverage – Transportation of the vehicle to the nearest service station if needed.

Enhancing the Insurance Experience

By integrating free roadside assistance into its insurance offerings, Policybazaar aims to make vehicle ownership stress-free. The addition of RSA ensures that customers receive immediate help during roadside emergencies, enhancing the overall insurance experience.

According to Manas Kapoor, Business Head at Policybazaar, this initiative ensures that vehicle owners do not have to worry about common breakdown issues like a dead battery, flat tyres, or fuel shortages. He states:

“With the complimentary RSA cover, vehicle owners get essential emergency support without any extra cost. A dead battery, a flat tyre, or running out of fuel are common issues—this cover makes sure they are well-prepared.”

Why This Move Matters

The introduction of free Roadside Assistance Cover is a game-changer in the insurance industry. It removes an additional financial burden on customers and ensures that vehicle owners are never stranded in emergencies. Key takeaways include:

• Greater Value for Money – Customers get more benefits without additional charges.

• Improved Safety and Convenience – Instant help reduces stress and risk on the road.

• Better Customer Retention for Insurers – Enhanced service quality leads to higher satisfaction and loyalty.

Conclusion

Policybazaar’s free Roadside Assistance Cover is a step towards making vehicle insurance more customer-friendly. By offering essential emergency services at no extra cost, this initiative is set to redefine the insurance experience for car and two-wheeler owners. If you are considering buying or renewing your insurance, opting for a plan that includes complimentary RSA can provide added security and peace of mind.