MakeMyTrip Collaborates with Microsoft to Offer Voice-Assisted Travel Booking in Indian Languages

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08 May 2023
5 min read

News Synopsis

MakeMyTrip, a leading online travel company in India, has partnered with Microsoft to introduce voice-assisted travel booking in Indian languages. The company's new technology stack powered by Microsoft Azure OpenAI Service and Azure Cognitive Services will enable personalized travel recommendations based on users' preferences and curate holiday packages. The integration involves simple visual cues and voice commands in English and Hindi for flights and holidays customers, with plans to cover other transport offerings in the future. The technology uses AI and machine learning to make travel-related solutions all-pervasive, no matter the use case or scenario.

The Collaboration Between MakeMyTrip and Microsoft

MakeMyTrip and Microsoft have collaborated to make travel more inclusive and accessible by introducing voice-assisted travel booking in Indian languages. The new technology stack will offer personalized travel recommendations based on users' preferences and curate holiday packages.

The Benefits of MakeMyTrip's Latest Offering

MakeMyTrip's latest offering uses the power of AI and machine learning to make travel-related solutions all-pervasive, no matter the use case or scenario. The intuitive interface powered by Azure OpenAI Service's GPT technology will recommend, customize, and book holiday packages, transforming what has been a time-consuming process into a quick and hassle-free experience.

Voice-Assisted Travel Booking in Indian Languages

MakeMyTrip's new technology stack powered by Microsoft Azure OpenAI Service and Azure Cognitive Services will enable voice-assisted travel booking in Indian languages. The integration involves simple visual cues and voice commands in English and Hindi for flights and holidays customers, with plans to cover other transport offerings in the future.

The Future of Travel Planning

MakeMyTrip's collaboration with Microsoft is a step towards making travel planning more inclusive and accessible. The technology uses AI and machine learning to make travel-related solutions all-pervasive, no matter the use case or scenario. The new technology stack will offer personalized travel recommendations based on users' preferences and curate holiday packages, transforming what has been a time-consuming process into a quick and hassle-free experience.

Conclusion: MakeMyTrip's collaboration with Microsoft to introduce voice-assisted booking in Indian languages using AI and machine learning technology is set to make travel more inclusive and accessible. The new feature offers personalized travel recommendations and curates holiday packages based on user preferences. The technology uses Azure OpenAI Service and Azure Cognitive Services to converse with users and break down language barriers. The feature has been embedded into the platform's landing page and is currently in the beta phase. This move marks a significant step towards using advanced technology to provide more convenient and hassle-free travel experiences for people in India.

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