Optus, the second-largest telecommunications provider in Australia, has disclosed a cyberattack. Customers' names, birthdates, phone numbers, and email addresses were revealed due to the breach.
The company, which has over ten million subscribers, claims to have stopped the attack, but not before other information, including the numbers on driver's licences and passports, was hacked. Payment information and account passwords, according to Optus, were safe.
However, all consumers should verify their accounts, according to the company, which said it would alert individuals at "heightened risk."
On a news agency, Kelly Bayer Rosmarin, the company's CEO, expressed regret to the company's clients. She claimed that in addition to names, dates of birth, and contact information, the numbers from driving licences and, "rarely," passports and mailing addresses, had also been obtained.
The business had reported "strange activities" to the Australian Federal Police. The goal of the investigation was to "determine who has been accessing the data and for what reason."
Customer's personal information is among the categories of data, according to Optus.
Names,
Birth dates,
Phone numbers
E - mail addresses
Numbers on identification documents like a driver's licence or passport
A statement on Optus' website read, "Optus is working with the Australian Cyber Security Centre to mitigate any risks to customers," Optus also informed important banking institutions about this issue.
"While we are not aware of customers having suffered any harm, we encourage customers to have heightened awareness across their accounts, including looking out for unusual or fraudulent activity and any notifications which seem odd or suspicious." statement continued.
According to Ms. Rosmarin, the company put all of its customers on high alert as a precaution, but many are now frustrated and concerned.