The Four Cringe-Worthy Mistakes Too Many Start-ups Make with Data

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06 Sep 2021
8 min read

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In this exclusive interview, she outlines four approaches that data teams in the industry watch as executives break away from the pack to serve strategic goals. For example, as Vice President of Product at Hotel Tonight, Amanda Richardson focused on data insights to inform strategies and planning efforts which contributed to her subsequent appointment as Chief Data Strategy Officer. One of the things Richardson considered central to her work with data in her previous product role was documentation.
    
Data on actual users is worth more than good logic and design. Simply put, quantitative data can tell you why users no longer use your product, but qualitative data can give you insights. Qualitative data provide quality features that provide details that numbers cannot provide.
    
Data teams suffer from the same problem as product teams: there is no roadmap, no process, and no best practices for revenue. Instead of running your data team like a product team, data teams in a company are often created retrospectively, and they end up building a service-based department that submits tickets and questions without a specific response mentality.
    
Data tracking gives your start-up a competitive edge by giving you an insight into where your customers want to be, how they will interact with your product and where they will start their business. Show how to scale, how to build direct sales, where to build web traffic, and how long your sales cycle will last. Your data team can work to answer these business-critical questions and get a better sense of what drives users to conversion, whether or not you think personalization solves everything.
    
Many data-driven start-ups make fundamental mistakes in tracking analytics, especially when it comes to their products. We spoke to data experts from start-ups about how they started product analysis so you can learn from their mistakes. When you run Data Science, your most common questions are answered (i.e., why start-ups want to build Data Science teams).
    
Data literacy and product design are a multi-faceted god - building a team that conducts cutting-edge research such as deep learning, machine intelligence, and artificial intelligence is not easy, not just in the hiring environment. The team needs to be put together with the basics, include company-wide data and get down to work.
    
There are many different tools on the market to integrate feedback into a company's daily routine. Large companies need to improve their feedback and performance appraisal processes to be more agile and streamlined, while startups would benefit from more structure and formal processes that create incentives and train employees to provide and receive feedback.
    
Inexperienced leaders often avoid giving feedback because it is superficial, written, or said in a way that might entail retaliation (I don't like that person, let alone give them a sense that they're intelligent, and let me make sure they're not). Many start-ups, especially those without trainers or training, do not have time to pause and think about why feedback is important.
    
One of the biggest mistakes start-ups make is that they fail to raise the capital needed to develop their idea, often because the person responsible for raising the money is not good at it. Many start-ups are willing to make great efforts to find a business, and they are also willing to work hard to become one. Another mistake start-ups often make is that they don't make enough money to cover the business costs, but there are a few ways this can happen.
    
Don't assume that every retailer wants to buy your product from you. The question is not whether you need the person, but how to use these limited dollars wisely.
    
The personalization of products requires a large amount of bank data, data that new companies could not amass. Ferguson introduced a policy to address this issue in which he and his team reviewed not only their data, but also things like operations, processes, available tools and business plans during the discovery phase of the customer offering thoroughly.
    
His team will conduct a thorough initial review not only of his data but also things like operational processes, available tools and business plans to gather enough information to understand what their customers can and cannot do with the specialized collection of data and other tools. The amazing Director of Data Product, PM and Training is working with the organization to figure out how the team can use the data. She does sprint planning with the data engineering team every week, Ferguson says.
    
Chris Hero hood believes it is difficult to make sound strategic decisions without good financial data. When it is time to prepare financial statements, tax returns, and financial data, it is impossible to separate and clean up personal and business resources.
    
CJH Financial finds it difficult to make sound strategic decisions without good financial data. In this way, founders and other managers of early-stage companies had no choice other than to make space for data analysis, because they are the ones that generate enormous amounts of data.
    
Sudokus CTO Lucas van den Hotien said when Dutch Etch start-up Sudokus tried to use marketing analysis software, a platform for students to edit and share resources, it had to switch to Mix panel, a company specialized in product analysis, which gave it access to more granular data.
    
Ten ways your data project will fail Too many companies seem to have fallen into a pattern of hiring a data science team only to terminate or dismiss the entire team within 12 months. Data Science and Analytics at SaaS start-ups Working in a SAAS company can be a new challenge for a data science director.

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